This gives you access to your account via the internet. You can view alarm history and openings and closings (if your alarm panel is programmed for openings and closings), and submit changes/updates for your account. You can also view and print reports, zone information and call list information.

I am in Jacksonville, FL. In the middle of 60mph winds, record rainfall, power flickering and phone lines spotty, I get a call from the AlarmRelay Alarm Center.
They inform me that I have a low battery and that a trouble signal has been detected. They ask if I'm okay. They ask if there are any notifications that can be made to help me.
After the storm, right on time, just as promised, I get a call from AlarmRelay to make sure everything is properly back in service.
WOW! Thank You from an old man in Jacksonville.
-M.D., Jacksonville, FL